Card and Document Registration
Store data from important documents and cards for quick, emergency retrieval. In the event of a loss, members can call the toll-free number (24/7) to retrieve data from important registered documents and cards. Members can also change and update their registered information at any time.
Card Patrol
Members can register up to 10 cards per account holder and receive an instant e-notification of suspicious activity associated with those registered card numbers. Your valued members are provided with real-time, online monitoring of exposed debit/credit card numbers to help prevent fraudulent charges before they occur.
Credit Alert
A daily, one-bureau Credit Monitoring Service that notifies members whenever an inquiry is made into their credit history or certain negative information is added to their Credit Report. If there are no changes to the members' credit file they receive a quarterly 'No Activity' notice.
Document and Personal Property Registry
Your members will take comfort knowing they have registered their important documents and personal property, in one place at one time. If their documents or property are ever lost, stolen or destroyed, they simply call one toll-free number to receive all the information they need to have their documents replaced or insurance claims filed. They can register documents such as birth certificates, passports, and insurance policies. They can register personal property such as major appliances, computers and electronic equipment.
Fraud Assistance
Our Fraud Assistance provides members with access to a highly-trained team of specialists who are ready to provide assistance when an account holder has been a victim of identity theft. Members receive a Personalized Fraud Resolution Kit. The kit contains a comprehensive assembly of contact information, procedures for resolution, and preventative tips for avoiding future identity theft as well as personalized letters.
IdentitySecure
This program protects members from Identity Theft through monitoring, detecting, and alerting members to potential mistaken identity or fraud. In addition, IdentitySecure is there to help take steps in restoring the damage that is caused by these crimes should they occur.
- Calculator Suite - This benefit assists your members in determining the best ways to pay down debt and manage household budgets with a host of specialized tools. Consisting of five, easy-to-use calculators (Outstanding Debt, Debt Consolidation, Credit Card Payoff, Multiple Card Payoff and Home Budgeting), the Financial Calculator Suite enables members to develop effective plans for managing budgets and eliminating debt.
- Credit Information Hotline - Receiving your credit report is good, but understanding it is essential. In addition to the detailed analysis provided with the Triple-Bureau Credit Report and Score, the Credit Information Hotline provides toll-free support to ensure that members fully comprehend all the details of their credit history.
- Credit Score Illustrator - The Credit Score Illustrator utilizes the member's credit report and score to analyze how specific actions can increase or decrease their score. This benefit helps members gain a better understanding on how they can positively impact their credit score as well as assists members in making crucial financial decisions, such as debt payoff, debt consolidation, and credit card payoff.
- Computer Security Software Suite – Your members can stay safe whenever they surf the web with our dual-engine software security suite. This powerful, integrated toolkit includes the latest Antivirus, Spyware and Firewall protections as well as Root Kit, Spam Control and Parental Block modules.
- DataSweep - Proprietary technology comprehensively monitors up to three of the member's physical addresses, email addresses and telephone numbers on Internet directories - prime sources of data for spammers and thieves. Every two weeks, DataSweep checks online directories and search engines and lets the member know if their monitored personal information is available for public viewing. The member will know exactly which sites are displaying their information, and we will provide advice on how to request removal of your information from a particular website thus preventing identity thieves and fraudsters from using the info.
- Driver's Report and Reimbursement - Access to driving record from current and past states and reimbursement for costs associated with obtaining this information.
- ID Theft Risk Assessment and Awareness Tools - After completing a comprehensive 30-question survey (the S.A.F.E. Score Interactive Quiz); members are provided with an easy-to-understand score and recommendations for lowering their score and vulnerability.
- ID Network Safety Service – Program members can register themselves or a loved one with this Safety Service and receive a durable plastic ID card with photo, name, birth date, physical description and a special member number for each person registered. Should a crisis arise, members call the toll-free number on the card and the Safety Service will fax a high-resolution, digitized photo and description of the registered person anywhere they specify including supporting law enforcement agencies.
- Neighborhood Reports - We make it easy to obtain an overview of virtually every neighborhood in the country. Review home values, demographics, crime rates, information on the local schools and economy, and local climate and pollution measurements. Members can see how their neighborhood stacks up, or preview other locations.
- PC Damage Protection – Your members will be covered for damages to their PC utilized in conjunction with our Computer Security Software Suite. This benefit reimburses the member for both physical and viral damage to your PC - up to $1,000 for each type of damage.
- Public Report Information and Monitoring – Annually, members receive a thorough report, similar to a background check, of all public information that exists in the public domain. The report obtains, consolidates, and formats data from over 5,000 sources, including: real estate records, court and legal records, criminal records, bankruptcies, liens, judgments, etc. This report will help detect potential public record manipulation and potential mistaken identity/identity theft. Member will receive automatic notifications each quarter if new information appears in their name in public records.
- Social Security Number Monitoring - Proprietary early-warning technology alerts members when personal information is found compromised online helping to minimize potential fraud damage. This benefit utilizes real-time, web-crawling technology to monitor underground chat rooms, websites and blogs where thieves trade and sell stolen data. Should any member's monitored Social Security Number appear on these web portals, an automatic email alert will be sent to the member, giving the member the time needed to foil a thief's attempt to use his or her credit information.
- Social Security Records Search – Members will have access to individual's Social Security account to confirm future payments are accurate.
Payment Card Protection
In the event of loss of a registered card, program members make one telephone call to our toll-free emergency number; their credit, debit and ATM card companies will be notified immediately. Special fraud liability protection covers fraud liability for which the customer may be held responsible. Emergency cash and airline tickets for travelers are also included in the service (some restrictions may apply).
Fraud Assist Toolbox
This convenient, online tool helps streamline the identity theft prevention and recovery process. Members can choose to set fraud alerts, stop pre-approved credit offers, and stop unwanted telemarketing calls.
Identity Theft Insurance
Program members receive financial compensation for qualified expenses incurred in the recovery of a stolen identity (such as lost wages, legal fees, certified mail and long distance charges).
Key Ring Protection
Everyone loses keys, and program members will like the confidentiality of this free service. Key rings are engraved with a unique registration number, thus protecting the owner's privacy. The finder is instructed to drop the keys in any mailbox and they will be returned to the member free of charge.
Luggage Protection
Lost, stolen or misplaced luggage can ruin any trip or holiday. Members who register for Luggage Protection are assured that their luggage, when found, will be returned. The personal luggage protection tag instructs baggage handlers, hotel clerks, taxi drivers, or anyone who finds the luggage to call the Luggage Protection toll-free number. Upon verification of the registered number, the Customer Service Center will make an immediate call to the member informing him/her of the whereabouts of the luggage and how to recover it.
My ID Matters
This educational Web site is designed to keep your members informed of topics associated with personal identity and security fraud. They will learn tips to stay protected from the latest fraud scams, trends, and tactics and also have the opportunity to sign up to receive a quarterly e-newsletter with additional news and information. Consider My ID Matters their one stop for fraud and identity protection news and education.
Triple-Bureau Credit Alert Monitoring
Early detection of suspicious activity and errors in credit reports are essential to minimizing both the damage incurred by identity thieves and the time needed to rectify any issues. Daily monitoring of all three credit bureaus will notify members of any new inquiries, certain derogatory information, accounts opened, public records added to their credit files, etc. If no information has been added or changed, the member will receive a Quarterly All-Clear Notification and enjoy the added security of confirming that their credit reports remain free of suspicious activity.
Triple-Bureau Credit Reports
With Triple-Bureau Credit Reports your members will receive up-to-date credit reports and credit scores from all three major credit reporting agencies – Experian, Equifax and TransUnion. Combined, the credit report and credit score provide a valuable picture of your account holders' overall credit standing and help identify critical errors in their personal financial data.